Shipping policy

At LumiBelle Studio, we are committed to delivering your orders in a timely and reliable manner. Please review our shipping policy below.

Order Processing

All orders are processed and shipped within 1–3 business days after order confirmation.
Orders are not shipped or delivered on weekends or public holidays.

Shipping & Delivery Time

Once shipped, orders are typically delivered within 10–15 business days, depending on your location and courier services.
Delivery times are estimates and may vary due to factors beyond our control, such as customs delays or carrier issues.

Shipping Charges

Shipping charges (if applicable) will be calculated and displayed at checkout.
Shipping fees are non-refundable.

Tracking Information

Once your order is shipped, you will receive a confirmation email with tracking details.
Please allow up to 48 hours for tracking information to update.

Incorrect Address

Please ensure that your shipping address is correct at checkout.
LumiBelle Studio is not responsible for orders delivered to incorrect or incomplete addresses provided by the customer.

Possible Delays

Although we make every effort to deliver within the estimated timeframe, delays can occasionally occur due to circumstances beyond our control, such as logistics issues or weather conditions.

Lost or Delayed Packages

Lumi Belle Studio is not responsible for delays caused by courier services.
If your package is lost in transit, please contact us and we will assist you in filing a claim with the carrier.